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Repairs and maintenance in Western Australia

Renters in Western Australia are entitled to a home that's safe and in reasonable repair. Landlords are generally responsible for keeping the property maintained, while renters are expected to keep it reasonably clean and report problems promptly. Consumer Protection WA sets out how repairs must be handled.

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Urgent vs routine repairs

Urgent repairs — like a burst pipe, a gas leak, no hot water, or anything that makes the home unsafe — must be dealt with quickly, and Western Australia rules set out what you can do if the landlord doesn't act in time. Routine repairs are everything else, and follow a standard request-and-reasonable-timeframe process. Always put repair requests in writing so there's a record of what you asked and when.

How to request a repair so it gets done

Report the problem in writing with the date, a clear description, and a photo. Keep a copy. If a repair isn't actioned within a reasonable time, Consumer Protection WA can explain the next steps available to you in Western Australia. A documented trail — request, photo, follow-up — is what makes the difference if it ever escalates.

Official source for Western Australia

Consumer Protection WA — official renting information · phone 1300 30 40 54. They set and publish the exact rules that apply to your tenancy.

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Common questions — Western Australia

Who pays for repairs in a Western Australia rental?

The landlord is generally responsible for keeping the property in good repair, unless you caused the damage. The specific rules and timeframes for Western Australia are set by Consumer Protection WA.

What is an urgent repair?

Repairs needed to keep the home safe or liveable — such as a burst water pipe, blocked toilet, gas leak, electrical fault, or no hot water — are usually classed as urgent and must be handled quickly.

What if the landlord ignores my repair request?

Keep your written record, then contact Consumer Protection WA for the escalation path in Western Australia. Documented, photographed requests give you the strongest position.

This topic in other states

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This page gives general information to help you understand your rights as a renter in Western Australia. It isn't personal advice. For the exact rules and your specific situation, contact Consumer Protection WA on 1300 30 40 54 or a local tenant advocacy service.