Most renters lose part of their bond over things they didn't cause. The single best protection is a thorough entry condition report on move-in day. RenterIQ generates one in 30 minutes — room by room, photo by photo, timestamped automatically.
An entry condition report (also called an ingoing condition report or move-in inspection) is a written record of the property's condition on the day you move in. It documents every room, every wall, every fixture — and crucially, anything that's already damaged, stained, scratched or worn.
Australian tenancy law requires landlords to provide their own condition report at the start of a tenancy. But agent reports are often quick, missing key details, or biased toward what the landlord wants. Your own thorough report — with photos — is your insurance policy.
At the end of the tenancy, the agent will compare the property to their entry condition report. If something looks worse than what's in their record, they may try to deduct from your bond. Your job is to have evidence that proves the condition was the same — or worse — when you moved in.
Photos with timestamps are the strongest evidence Australian tenancy tribunals (VCAT, NCAT, QCAT, etc.) accept. RenterIQ generates exactly that.
30 minutes. Free forever. No paperwork. No app store install.
📝 Start Free →Entry condition report rules differ slightly across states. RenterIQ's renter rights hub shows the rules for your state automatically.
Each Australian state sets its own deadline. In Victoria you have 3 business days from receiving the agent's copy. In NSW it's 7 days. In Queensland it's 3 days. RenterIQ's rights hub shows your state's exact rules.
Yes — and it's worth doing. Agents typically don't include photos. Your photos become part of the official record once you submit your version. Tribunals accept tenant-supplied photographic evidence as authoritative.
You generally can't add to the report after the deadline, so document everything on day one. If you discover something later, raise it in writing with your agent immediately and keep a copy.
The PDF is just a format — what matters is the content (photos, dates, notes). Tribunals assess the evidence on its merits. A thorough RenterIQ report with timestamped photos is exactly the kind of evidence they take seriously.
No. You can do an entire entry condition report without signing in — everything saves to your phone. Sign in only if you want to back up to your private cloud account or sync across devices.